FAQ

How are your signs made? 

Our signs are made on solid wood, either reclaimed wood or pine wood, depending on which sign you select. Each sign is cut, painted, stained, and framed to order. Our signs are handmade, therefore, no two signs will be exactly the same. Please note that all sizes are approximate and may vary up to an inch.  

Do you distress your signs?

The wood may have indentions, knots and imperfections. We do not try to fix these as it shows the character of the wood and gives it a unique and distressed appearance.

How do I customize a round monogrammed sign?

After you have purchased a round sign, please email houseofsoutherngrace@gmail.com with your customized letter/number request.

How will I hang my sign?

Depending on which sign you have purchased, we will supply the necessary hardware if needed. Some of our signs are designed to hang from the frame, otherwise, a sawtooth or D-ring will be attached.

Do you offer discounts?

Follow us on social media for flash sales - @houseofsoutherngrace

Can I cancel or edit my order?

Order cancellations are accepted up to 2 days after purchase. If a request is received within 2 days of purchasing, a shop credit will be issued. 

Can I return my order?

Unfortunately, we do not except returns. However, please contact me within 3 days of receiving your package if you are unhappy for any reason. We will do our best to resolve the problem.